WINTER 2011/2012: EXCITING NEW HOTEL PROJECT...General Manager, Assistant General Manager, Management Couple, Head Chef, Head Barman

PREVIOUS RELEVANT EXPERIENCE:

• Hotel, restaurant and bar management.
• At least one full season working in the French Alps.

ESSENTIAL SKILLS:

• Sales and marketing.
• Product development.
• Budgeting and Financial management.
• Personnel management & recruitment.
• Excellent communication & customer service focused.
• Exceptional organisational, timekeeping and teamwork skills.
• Knowledge of applicable local and EU laws, Food Hygiene, Health and Safety regulations, Employment Laws.
• DIY skills.

DESIRABLE SKILLS:

• French Language.
• Accounts.

QUALIFICATIONS:

• Catering and/or Hotel Management qualifications.
• Food Safety and Hygiene.
• Full clean driving licence.

PERSONAL QUALITIES:

• Proven leadership and management qualities. Lead by example,
• Proactive. Dynamic. Outgoing, approachable, confident, responsible, friendly.
• Hardworking. Nothing is too much trouble attitude.
• Excellent social skills, able to interact well with all types of people and create an ambience.
• Ability to prioritise and multitask.
• Hands on attitude. Willing to do mundane jobs if staff are absent. Willing to work unsocial hours.
• High standards of personal hygiene and appearance.
• Ideally aged over 30 years. Fit with good levels of stamina.

DUTIES AND RESPONSIBILITIES:
Pre-Launch:

• Create and execute an effective Sales and Marketing plan.
• Create and execute a detailed action plan for the launch.
• Recruitment and training of a small team of staff.

• Manage the hotel operations on a year round basis both front and back of house including Reception, Reservations, Food and Beverage (Restaurant & Bar), Guest Relations (co-ordinating guest room allocation and dietary requirements, meeting and greeting guests, dealing with comments and complaints) and Housekeeping (checking and maintaining cleanliness).
• Ongoing management and motivation of a small team of staff (rotas, personnel files, new employee training etc).
• Liaising with local suppliers, activity companies and transport companies.
• Ensure standards, procedures and company image are maintained.

• Setting and achieving Sales and Profit targets.
• Control of expenditure and stock in line with financial plans and budgets.
• Maintaining statistical and financial records.
• Analysing sales figures and devising marketing and revenue management strategies.

NB: For all positions staff are required to drive and must therefore be over the age of 21 for insurance reasons. EU passport holders only, with UK residency and UK permanent National Insurance number.